Return & Refund Policy

At Leatherswear, customer satisfaction is important to us. We want you to be confident when purchasing our leather jackets, clothing, and accessories. If you are not completely satisfied with your purchase, you may request a return in accordance with the terms below.

Return Window

You may request a return within 30 days of receiving your order.

The return request must be submitted within this 30-day period. Items returned after the applicable return period may not be accepted.

Eligibility for Returns

To qualify for a return, the product must:

• Be unused and unworn.
• Be in its original condition.
• Have all original tags attached.
• Include the original packaging where applicable.
• Not show signs of use, washing, alteration, damage, stains, odors, or misuse.
• Include your order number or other valid proof of purchase.

For clothing and leather products, customers should try on items carefully without removing tags or causing any damage to the product.

Non-Returnable Items

The following products are generally not eligible for return unless they arrive damaged, defective, or incorrect:

• Custom-made or personalized products.
• Clearance or final-sale products.
• Products that have been worn, washed, altered, damaged, or misused.
• Products returned without the required original tags or packaging.
• Products that are not in resalable condition.

If a product is returned and does not meet these requirements, Leatherswear may decline the return and send the product back to the customer.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from the item you ordered, please contact us within 48 hours of delivery.

Please provide:

• Your order number.
• A description of the issue.
• Clear photographs of the product.
• Clear photographs of the packaging and shipping label when applicable.

After reviewing the information, we will determine the appropriate resolution. Depending on the circumstances, we may offer a replacement, exchange, or refund.

For an item confirmed to have been damaged, defective, or incorrectly supplied by Leatherswear, we will work with you to resolve the issue without unnecessary delay.

Return Shipping

For returns due to a change of mind, incorrect size selection, personal preference, or other reasons not caused by an error or defect on our part, the customer is responsible for the return shipping cost.

Original shipping charges, if separately charged, are generally non-refundable.

For products that are confirmed to be damaged, defective, or incorrectly supplied by Leatherswear, we will provide appropriate return instructions and determine the applicable shipping arrangement.

How to Request a Return

To request a return, contact us at:

Email: leatherwearus@gmail.com

Please include your order number, the product you wish to return, the reason for the return, and any supporting photographs where applicable.

Do not send a product back to us before receiving return instructions. Unauthorized returns may cause delays in processing.

Return Inspection

Once we receive the returned product, it will be inspected to confirm that it meets the return requirements.

Returns that satisfy the policy requirements will be approved for the applicable refund or other agreed resolution.

Products that do not meet the return requirements may be rejected.

Refunds

Once an eligible return has been received and inspected, approved refunds will be processed to the original payment method, where technically possible.

Please allow up to 20 days after receipt of the returned product for the refund to be processed.

After the refund has been issued, the time required for the funds to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.

Refund Amount

For an approved return due to a change of mind, incorrect size selection, or personal preference, applicable return shipping costs and original shipping charges are not refundable.

For damaged, defective, or incorrectly supplied products, the resolution will be handled according to the circumstances of the order.

Exchanges

If you would like to exchange an eligible product for another size or item, please contact us before returning the product.

Exchange availability depends on stock and product availability. If the requested replacement is unavailable, an alternative resolution may be offered.

Final Sale and Promotional Products

Products specifically identified on the website as final sale, clearance, or non-returnable are not eligible for return unless required by applicable law or the product arrives damaged, defective, or incorrect.

Any return conditions associated with a specific promotion or product will be displayed on the applicable product or promotional page.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, brokerage charges, and other government-imposed fees may apply.

These charges are generally the responsibility of the customer and are separate from the product purchase price and standard shipping charges.

Customs-related charges are not controlled by Leatherswear.

Questions About Returns

If you have questions about a return, refund, exchange, damaged product, or incorrect order, please contact us:

Email: leatherwearus@gmail.com

Leatherswear
Website: https://leatherswear.us/